Our customers are important to us and we want you to be happy with your purchase.

We’ll accept returns only for any of the following reasons:

1. The product is damaged and/or defective.
2. Order not received.

If you one of previous cases, please contact us within 3 days of receiving the returned goods, or you can can apply for the refund contacting our support team via support@alakbardesign.com.
If you haven’t any of our refund cases, but still not happy with your item and it’s not faulty, please contact us within 7 days of receiving the goods. We’ll do our best to help you.

Goods Damaged in Transit:

If an item is damaged in transit, you must contact us within 3 business days of receiving the damaged item. We will make arrangements to have the item returned to us and either send you a replacement or issue a refund.

Return of Faulty Goods:

If you have received a faulty item, please contact us so that we can assist you. Time frames for refunds on faulty good will vary from product to product.